Q1: How can I confirm my order is successful? After you complete the payment successfully, you will receive an order confirmation email from our official mailbox, including your order number, product details, shipping address and estimated delivery time. You can also check your order status in your website account. Q2: Can I modify or cancel my order after payment? You can apply to modify the shipping address or cancel the order for free within 24 hours of payment before the order is shipped. Once the order enters the shipping process,...
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This policy complies with the UK Consumer Rights Act and the 14-day cooling-off period rule for online shopping, ensuring your legitimate consumption rights. 1. Return Eligibility & Time Limit You have the right to apply for a return within14 calendar days from the date you receive the goods, for any reason without additional explanation. To be eligible for return, the items must be unused, unwashed, undamaged, with all original tags, labels, and complete original packaging, and can be resold normally. 2. Non-Returnable Situation Items that have been worn, washed, artificially...
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1. Shipping Coverage MARLOEA mainly provides shipping services for the United Kingdom, including England, Scotland, Wales, and Northern Ireland. We also support delivery to most European countries. Relevant shipping fees and delivery time will be automatically calculated according to your delivery address at checkout. 2. Order Processing Time All orders will be processed and arranged for shipment within 1–3 working days after successful payment (excluding weekends and UK public holidays). 3. Delivery Time Standard UK shipping: 3–7 working days after dispatch. European shipping: 7–14 working days after dispatch. Remote areas...
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These Terms of Service govern all access, browsing, registration, and purchase behaviors on the MARLOEA official website. By accessing and using our website, you confirm that you have read, understood, and agreed to abide by the following terms and all applicable UK laws and regulations. 1. User Eligibility Users must be at least 18 years old to place independent orders on our website. If you are under 18, please purchase with the supervision and consent of your guardian. 2. Product Information & Price We strive to ensure that all product...
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This Privacy Policy explains how MARLOEA collects, uses, stores, and protects your personal data when you visit and purchase on our official website, in compliance with the UK GDPR and UK consumer protection regulations. 1. Information We Collect We collect personal information that you actively provide during registration, browsing, and checkout, including your name, email address, delivery address, phone number, order records, and payment related verification information. We also automatically collect basic browsing data through website cookies, such as device type, browsing time, and page access records, to optimize website...
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Brand Name: MARLOEA
Email Address: GeorgiaEverhardt24778@hotmail.com
Physical Business Address: 12 East Street, Darfield Barnsley S73 9AE, United Kingdom
Customer Service Hours: Monday to Friday, 9:00 – 18:00 (UK Local Time)
For any inquiries including product consultation, order issues, shipping questions, return requests, cooperation consultation, or policy clarification, please feel free to contact us via email. We will reply to all valid messages within 24 working hours.
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MARLOEA is a contemporary British women’s fashion brand built for the new generation of young, style-driven women. We focus on minimalist, clean, and logo-free everyday apparel that balances effortless elegance, comfortable fit, and modern street style. Born from the belief that great fashion does not need exaggerated logos or complicated designs, MARLOEA creates timeless wardrobe staples suitable for daily wear, casual outings, university life, and urban commuting. Every piece is carefully selected and tailored to deliver premium texture, simple lines, and versatile matching possibilities, allowing young women to express confidence...
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