This Privacy Policy explains how MARLOEA collects, uses, stores, and protects your personal data when you visit and purchase on our official website, in compliance with the UK GDPR and UK consumer protection regulations.
1. Information We Collect
We collect personal information that you actively provide during registration, browsing, and checkout, including your name, email address, delivery address, phone number, order records, and payment related verification information. We also automatically collect basic browsing data through website cookies, such as device type, browsing time, and page access records, to optimize website experience and service quality.
2. How We Use Your Information
Your personal data is only used for order fulfillment, delivery arrangement, after-sales service processing, customer message reply, order update notification, and website operation optimization. We may send you marketing emails only if you have given explicit consent. You can unsubscribe from marketing emails at any time.
3. Information Sharing & Protection
MARLOEA will never sell, rent, or trade your personal information to third parties for commercial purposes. We only share necessary information with trusted service providers including Shopify platform, payment service providers, and UK local logistics carriers to complete order delivery and transaction processing. All user data is protected by encrypted technology and secure server systems.
4. Data Retention
We retain your order and transaction data for 7 years in compliance with UK tax and legal requirements. Marketing related data will be reserved until you cancel your subscription or withdraw your consent.
5. Your Rights
You have the right to access, correct, delete, and restrict the processing of your personal data, as well as the right to data portability. If you need to exercise your privacy rights, please contact our customer service via official email.
6. Cookie Policy
Our website uses cookies to improve browsing experience and analyze traffic data. You can adjust cookie permission settings through your browser at any time.
7. Policy Update
We reserve the right to update this Privacy Policy irregularly. Any revision will take effect immediately after being published on the official website.